PADUCAH, Ky., March 22, 2016 – Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end technology solutions that empower financial institutions to remain competitive, compliant and profitable, retained 100 percent of its core contracts up for renewal in fiscal year 2016, which ended Feb. 29, 2016. Driven by high levels of customer satisfaction and access to technology innovations, contract renewals were signed by financial institutions across the country that are each leveraging one of CSI’s two core bank processing solutions: NuPoint® and Meridian.NET.
During the past fiscal year, CSI has launched several new solutions, including CSI CRM and an expanded digital banking suite, while continuing its focus on delivering exemplary customer service. First City Bank, located in Columbus, Ohio, credits CSI’s dedication and quality of service as significant factors in the bank’s decision to extend its contract of service.
“In business, customer loyalty is earned, not given, and the most important factors in First City Bank’s decision to renew our contract and expand our relationship with CSI were the people and service,” said Jim Bush, vice president of First City Bank. “At the end of the day, we want to partner with a business that shares our core values and provides the highest level of personalized service. No other company we work with does it better than CSI—it’s not even close.”
CSI’s suite of core processing solutions enables customers to achieve success by providing them a fully integrated, high-performing infrastructure to meet the diverse demands of today’s financial institutions. NuPoint, a cloud-based core platform, delivers a customized solution that enables full integration across banking platforms as well as customized views of information by workstation. With Meridian.NET, which is offered as an in-house or outsourced solution, financial institutions can customize core operations, from risk mitigation to reporting, to meet the bank’s individual market needs.
“In today’s financial environment, banks need a solutions provider that can adhere to the complexities of the industry, and not only partner with customers and employees, but also deliver high-performing technology,” said Stan Eckenberg, president and chief operating officer for CSI. “Our 100 percent retention of core contracts demonstrates that our customers value the personal relationships we cultivate with them. And our ability to retain and extend our business relationships in today’s competitive market speaks to the quality of our products and service.”
About Computer Services, Inc.
Computer Services, Inc. (CSI) delivers core processing, managed services, mobile and Internet solutions, payments processing, print and electronic distribution, and regulatory compliance solutions to financial institutions and corporate customers across the nation. Exceptional service, dynamic solutions and superior results are the foundation of CSI’s reputation and have resulted in the company’s inclusion in such top industry-wide rankings as the FinTech 100, Talkin’ Cloud 100 and MSPmentor Top 501 Global Managed Service Providers List. CSI’s stock is traded on OTCQX under the symbol CSVI. For more information about CSI, visit www.csiweb.com.