News

First Bank of Baldwin Selects CSI NuPoint to Enhance Technology, Simplify Vendor Management

PADUCAH, Ky., Oct. 26, 2017 — In order to provide its customers with enhanced technology offerings and simplify its vendor management needs, Wisconsin-based First Bank of Baldwin has selected Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end financial technology solutions, as its new core and mobile banking technology provider.

According to bank executives, three priorities played a key role in the bank’s decision to work with CSI: The first is an enhanced core processing infrastructure to support more mobile and online banking features, as well as enhanced bill pay and statement options. The second factor is the high level of support provided by CSI, and the third is CSI’s ability to reduce the number of third-party vendors needed by the bank.

“The driving force behind converting core systems was to provide more innovative technology solutions to our customers, and CSI offers products and functionality that are at least a year ahead of other options in the marketplace,” said Shane Bauer, chief executive officer of First Bank of Baldwin. “At the same time, we value working with a company that provides the same level of customer-focused support to us as we do to our clients. CSI not only worked hand in hand with us during the conversion, but they continue to help us utilize the systems to their greatest potential.”

In addition to core and mobile banking technology improvements, First Bank of Baldwin also cited CSI’s ability to simplify vendor management by bringing several systems under one provider. Bauer said not having to patch different systems together with manual workarounds saves his staff time and frustration.

NuPoint® delivers a robust core processing system that’s fully integrated with CSI’s digital banking platform; given the core system’s flexibility and integration, First Bank of Baldwin also rolled out improved customer-facing services from CSI that include mobile deposit and bill pay, increased debit card controls, and an enhanced online banking experience.  

“At CSI, we remain dedicated to providing the perfect combination of stellar support and industry-leading technology,” said Steve Powless, CSI’s chairman and chief executive officer. “We are excited to partner with First Bank of Baldwin as it looks to offer a top-notch customer experience delivered through both the latest innovations and a strong focus on customer service.”  

About First Bank of Baldwin

Founded in 1883, First Bank of Baldwin develops relationships that encourage and support the success of our customers, employees and the communities we serve, resulting in strengthened shareholder value. The bank is committed to making sound business decisions to help its customers find the right financial solutions to fit their specific needs. For more information, visit www.firstbankbaldwin.com.

About Computer Services, Inc. 

Computer Services, Inc. (CSI) delivers core processing, managed services, mobile and Internet solutions, payments processing, print and electronic distribution, and regulatory compliance solutions to financial institutions and corporate customers across the nation. Exceptional service, dynamic solutions and superior results are the foundation of CSI’s reputation and have resulted in the company’s inclusion in such top industry-wide rankings as the FinTech 100, Talkin’ Cloud 100 and MSPmentor Top 501 Global Managed Service Providers List. CSI’s stock is traded on OTCQX under the symbol CSVI. For more information about CSI, visit www.csiweb.com.