Computer Services, Inc.
3901 Technology Drive
Paducah, KY 42001
(800)545-4274

Computer Services, Inc. serves over 3000 financial institutions across the nation. Our customer mix includes community banks, regional banks and multi-bank holding companies, and a variety of other business enterprises, each with a unique set of information, technology and service requirements.

CSI offers solutions in both an in-bank and a service bureau environment. In addition to core processing, our integrated banking solutions include imaging, cash management, Internet banking, corporate intranets, secure web hosting, e-messaging, online shopping, teller and platform services, ATM and debit card service and support, risk assessment, network management, and compliance software and services for regulatory compliance, homeland security and fraud prevention.

Our two Information hubs - in Paducah, Kentucky, and Valparaiso, Indiana - utilize the UNISYS Clearpath systems. In order to best serve our bank customers, we capture document information, print reports and provide imaging in multiple service centers strategically located throughout the CSI geography. In the unlikely event of a disaster, safeguards are already in place to transfer processing from one center to another, a critical part of CSI's comprehensive backup plan . . . and our ability to serve our customers.

CSI's programming staff invests thousands of man hours to write and maintain software to not only meet the growing needs of banks, but to insure compliance and competitiveness. We continue to develop partnerships with third party vendors: providers of software that enhances and integrates with CSI's strong product line.

Our Data Communications Center continuously monitors and supports on-line communications between customer banks, CSI, and other data communication companies. The CSI communications network, one of the largest in the Midwest, is built around a high speed, telecommunications system that connects nearly 24,000 on-line terminals including personal computers, teller terminals, ATMs and remote item processing systems.

We recognize that the best technologies are only as good as the people who deliver and support them, and our staff of 8700-plus knowledgeable, experienced professionals is among the best in the industry. These highly skilled people consult with banks, introduce new technologies, perform installations, conduct training and other support services, and are positioned throughout the CSI service area to insure immediate - and personal - support. This concentration of technology experts is unsurpassed in the industry and provides us with a competitive advantage over other service providers.

The support begins when a bank decides to convert from their existing processing method to CSI. First onsite is the Conversion Team, responsible for insuring that data moves smoothly from the previous method to CSI. This team of experts performs in-bank meetings to better understand the bank's departmental structure, flow of information, current processes, and desired conversion procedure, insuring accuracy in the data conversion and provide training and support. Post Conversion Specialists provide follow-up assistance, focusing on training, product support and problem solving.

We deliver service to your bank's front door. CSI Account Managers live and work in the areas they serve and make frequent visits to customer banks, helping to implement new products and working hands-on with customers to teach, share information and resolve issues. They also work with customer banks' top management to develop Technology Plans: blueprints for building a strong menu of products and services that support the bank's strategic goals and capital plan. Each Account manager is responsible for only 8-10 customers, but they're responsible for 100% satisfaction of these banks: a philosophy that contributes to CSI's stellar reputation for personal service. This same philosophy extends to CSI hotline support: well-trained technology experts in the Customer Resource Center (CRC) offer immediate support by phone and email. The CRC also serves as the liaison for customer banks in communicating with other departments within CSI.

We take great pride in keeping our customers well-informed. We provide comprehensive training sessions and product seminars on a regular basis. CSI's Interactive Television network connects our training centers with Corporate Headquarters; streamlining sessions and allowing participants to interact with instructors and bankers in all parts of the CSI geography. Bankers who prefer not to leave their banks can participate in training through an Internet connection.

We host quarterly User Group meetings across the CSI geography where bankers can gather to discuss banking issues and to network with other bankers.

We have a Product Advisory Council that includes banker representatives who meet with CSI management three times a year. The group serves as advisor on customer needs, new product development and emerging trends in the banking industry. We also have an Operations Advisory Council that solicits bankers' input on products in development and recommendations for improvement to current processes.

The banking industry is interested in what CSI has to say. CSI-authored articles are regularly published in state banking publications across the country. CSI's own quarterly Online newsletter keeps customers up-to-date on product offerings and new ways to use existing services, plus general news about CSI and the community banking industry. Our Click! Compliance newsletter keeps readers informed of new legislation and other critical regulatory issues. CSI Weblines - newsy, graphically pleasing emails - are sent to customers on a regular basis, updating them on product information and industry trends.

CSIWeb provides customers with access to the most current news about the company, and we use CSIWeb Secure - a confidential website available only to our customers - to share confidential information between CSI and our customers.

We go the extra mile and are rewarded on a regular basis for our efforts: Customer Satisfaction surveys rate CSI products and services with high marks.

CSI's two subsidiaries play a crucial role in our success:

• ATTUS Technologies, Inc., a trusted resource and partner to over 2500 companies, provides financial institutions with technology-based compliance solutions, and assists a variety of industries across the country with fraud prevention, risk management, and regulatory compliance. Headquartered in Charlotte, North Carolina, ATTUS is a recognized leader in USA PATRIOT Act, OFAC (Office of Foreign Asset Control), BSA (Bank Secrecy Act), FinCEN (Financial Crimes Enforcement Network) and AML (Anti-Money Laundering) compliance.
• McCoy Myers & Associates, headquartered in Amarillo, Texas, is a leading provider of in-house and service bureau processing systems for more than 150 community banks. It has service centers in Forth Worth, Midland and Waco with additional item processing arrangements in San Antonio, Houston and Lubbock. The company's Meridian Banking System, a fully-integrated banking system, is designed for community banks and can be utilized as an in-house application or through a service bureau arrangement.

Over 40 years in banking has provided CSI with an in-depth knowledge of the financial services industry. And our customers depend on CSI to provide the right people, products, services, and technologies to help them to succeed.