CSI Resources

CSI White Papers

Financial technology and compliance regulations are constantly changing. As thought leaders, our team of experts believes in sharing industry knowledge to keep our customers and peers informed and ahead of the competition. And our white papers cover the most pressing topics facing financial institutions and other industries we serve today.

Read our white papers to learn more:

Risk Management Enters the 21st Century

ERM Risk Management thumbnail

The time has come for institutions to implement a holistic way to manage risk: enterprise risk management (ERM). This white paper explores one of the most critical elements of an ERM framework—a comprehensive compilation of  regulatory agency risk categories—and describes how today’s most sophisticated ERM tools can help institutions of all sizes effectively and efficiently identify, measure, monitor and control risk.


Understanding Big Data with Business Intelligence Tools

BigData_Icon

An organization’s data is a veritable goldmine, but to truly benefit from it, you need the power of analytics—increasingly known as business intelligence (BI) tools. These solutions give financial institutions the ability to translate their available data into actionable business decisions, and use the information they already hold to better recognize customers at a personal level. This white paper examines the various ways in which financial institutions can use BI solutions to increase profitability, reduce costs and provide each customer an individualized experience.


Executive Report: 2015 Banking Priorities Study

MSD Banking Priorities Survey 2012 thumbnail

What topics did bankers say were most important for 2015? Our annual Banking Priorities Study represents insight from more than 200 bank leaders on the issues driving change in the industry.


Think Like a Hacker

IMG_WP_RC_ThinkLikeaHacker

Perhaps the single most dangerous enemy facing today’s financial institutions, hackers attempt to infiltrate your network for the sake of malicious goals. This white paper examines strategies to defend against dangerous cyber criminals: how to recognize both social engineering and external penetration attacks—and strategies to protect your network, institution and customers from falling prey to today’s most sophisticated hackers. 


Speak Up on Social Media

RCD Social Media thumbnail

Consumers are speaking out on social media every day, but many financial institutions are missing the conversation. In this white paper, we discuss social media best practices for getting involved, managing the conversation and staying compliant. And active or not, banks must adhere to the recent FFIEC social media guidelines for financial institutions.


Website Compliance Game-Changers

RCD Game Changers thumbnail

Your website is vital to your success. Customers use it to research your offerings, it is likely their portal to online banking and you rely on it to market new services. With so much happening online, is your financial institution effectively managing the necessary requirements associated with website compliance? This white paper will shed light on some of the leading website compliance issues and offer ways to manage them.


Understanding OFAC: A Best Practices Compliance Guide for Businesses

UnderstandingOFAC_WhitePaper_TinyIcon

The expansion of a global economy that trades online, across international borders and through digital currency is driving the need to ensure all U.S. businesses comply with OFAC regulations aimed at thwarting illicit activity and terrorism. This white paper identifies best practices to help businesses in all industries better understand and meet their OFAC compliance obligations—thereby avoiding costly penalties, damaged reputations and possible criminal charges.     


Banish the Separative Approach to Risk Management

RCD ERM thumbnail

Financial institutions shouldn't take a siloed approach to risk management. Doing so could possibly foster the type of poor decision-making that led to the financial crisis in the first place. This white paper examines how the Enterprise Risk Management (ERM) approach helps both management and the board of directors gain a complete picture—a real-time snapshot—of all risk areas and how they work together to ultimately affect a bank’s overall performance.


Strategies for Improving Cybersecurity

MSD Strategies Improving CyberSecurity thumbnail

No matter the size of your bank or credit union, advanced cyberattacks represent a credible threat to any financial institution. The threats can range widely in scope, including broad-based attacks on the network itself, focused attacks on individual accounts or employees, or the exploitation of vulnerabilities in mobile devices or cloud networks. This white paper examines the top four cybersecurity threats in the financial services industry, as well as how banks and credit unions can mitigate the risks associated with each.


Understanding the Cause and Effect of DDoS

UnderstandingDDoS_TINYICON

The growing frequency of distributed denial-of-service (DDoS) attacks heightens the need for banks and credit unions to maintain strong security protocols. These threats continue to evolve, making the protection of your organization’s perimeter and infrastructure ever more complex, yet essential. This white paper examines the various types of DDoS attack modes, recent comments from regulators related to DDoS and how to mitigate risk for your institution. 


Leaving your Legacy Behind

NuPoint and Meridian thumbnail

For financial institutions, leaving a legacy core system behind might be the best way to optimize interoperability and customer engagement across channels. This white paper examines how to create a carefully executed plan to replace inefficient core systems as well as reduce the trauma associated with a core conversion.


Get More From Your Core

Channel Integration thumbnail

Banking is all about channels. And as the battle for customer acquisition and retention escalates, victory exceedingly hinges on a bank’s ability to provide an integrated channel experience that gives customers one place to logon, make transactions, transfer money, ask questions—and get the same real-time answer no matter which channel they use. This white paper examines the benefits and efficiencies financial institutions gain by integrating their digital channels and ancillary products through their core processing partnership.