Service Desk for Financial Institutions
Who do you call when your desktop crashes or when Outlook won’t send and receive email? What if you can’t get to your core provider’s applications? Problems like these can bring your institution's daily operations to a grinding halt.
CSI offers virtual service desk support from certified, caring professionals—on demand, 24x7. We give you access to trusted and reliable IT support, so you don’t have to wade through the competitive technology field to find and hire IT professionals. Plus, with our service desk outsourcing, we can often locate and fix the problem faster than it takes local consultants to drive to your office.
Benefits of Service Desk Outsourcing
At CSI, we make your financial institution’s IT needs our first priority. We believe your bank is most successful when you can focus on customer relationships and profitability, not IT management.
With CSI’s Service Desk, your bank:
- Receives around-the-clock access to a help desk staffed by CSI’s knowledgeable IT professionals
- Gains access to IT experts across a variety of complex technologies
- Alleviates challenges with hiring and retaining internal IT support staff
- Frees up internal resources to focus on high-priority initiatives instead of banking IT support
Take advantage of our virtual service desk by outsourcing your financial institution’s IT needs to CSI. We deliver virtual IT support through the financial industry’s most knowledgeable technology professionals. Contact us today to learn more.