CSI Consumer Survey: Overall Satisfaction with Digital Banking Does Not Replace Need for Personal ExperiencePADUCAH, Ky., Aug. 21, 2018 — Consumers are increasingly satisfied with the digital solutions offered by their banks, but that satisfaction comes with higher expectations for a seamless and outstanding customer experience, according to a new survey by Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end financial technology solutions.Read More
PADUCAH, Ky., Aug. 14, 2018 —Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end financial technology solutions, introduces CSIbridge, an open application programming interface (API) platform, to give banks the power to build custom technology integrations that maximize efficiency and enhance competitiveness.Read More
PADUCAH, Ky., July 26, 2018 – In order to expand its reach as a single-branch institution, California-based Fresno First Bank has selected Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end financial technology solutions, as its new core provider, adding to their use of CSI’s managed services.Read More
PADUCAH, Ky. (July 12, 2018) – Computer Services, Inc. (CSI) (OTCQX: CSVI) today reported growth in revenues and net income for the first quarter ended May 31, 2018.Read More
Citizens Alliance Bank Selects CSI's NuPoint Core Platform to Offer Integrated Technology, Ensure Continued GrowthPADUCAH, Ky., July 9, 2018 — In order to provide its customers with enhanced digital technology offerings and pursue its service and growth strategy, Minnesota-based Citizens Alliance Bank has selected Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end financial technology solutions, as its new core and digital banking technology provider.Read More
PADUCAH, Ky. (June 27, 2018) – Computer Services, Inc. (CSI) (OTCQX: CSVI) announced today that shareholders elected three directors at the Company’s annual meeting of shareholders.Read More
PADUCAH, Ky. – (June 25, 2018) – Computer Services, Inc. (CSI) (OTCQX: CSVI) announced that its Board of Directors approved a 16.1% increase in the quarterly cash dividend to $0.36 per share.Read More
PADUCAH, Ky., June 11, 2018 -- Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end financial technology solutions, is launching “Fintech Focus,” an educational podcast focused on issues facing the financial services industry.Read More
PADUCAH, Ky. – (May 21, 2018) – Computer Services, Inc. (CSI) (OTCQX: CSVI) announced that its Board of Directors declared a quarterly cash dividend of $0.31 per share.Read More
CSI Announces Kat Cole and William H. McRaven as Keynote Speakers for Its Annual Customer ConferencePADUCAH, Ky., May 16, 2018 -- Computer Services, Inc. (CSI) (OTCQX: CSVI), a provider of end-to-end financial technology solutions, announced that renowned leaders Kat Cole and retired Adm. William H. McRaven will deliver the keynote presentations at its annual customer conference this fall.Read More
In The Press
Battling the Threat of Ransomware Attacks
Independent Banker; Online; August 2017
Increasingly savvy cybercriminals have come up with a new favorite plan of attack in the form of ransomware. And community banks may be even more in the crosshairs of these evolving online attackers than ever before.
The benefits of an enterprise risk management (ERM) program
Independent Banker; Online; July 2017
At a time when community banks are fighting to reduce the regulatory mandates that are draining their resources, it would seem odd that many community banks are looking to embrace enterprise risk management (ERM) programs.
But what exactly is ERM? According to Amber Goodrich, compliance strategist at full-service financial technology and regulatory compliance provider CSI, ERM is the tactical implementation of risk processes across all units of an institution.
The Third Piece of the Branch Transformation Puzzle: Technology
Western Banker; Online; July 2017
It’s a bit of an understatement to say that the traditional bank branch is beginning to fall short on consumer expectations.
For banks, a major cultural change is due in the form of branch transformation, the success of which lies with innovative shifts in three areas of branch infrastructure: staff, architecture, and banking technology that leads to a richer, more personalized customer experience while also expanding self-service options.
Six Best Practices to Help Customers Achieve True Data Privacy
BankDirector.com; Online; July 2017
With today’s constant news stream of ransomware threats, denial of service attacks and data breaches, data privacy is more of a concern than ever. But, what exactly do we mean by data privacy, and how can we convey its importance to customers?
How Banks Help Customers With FinTech
U.S. News & World Report; Online; June 2017
A storm is sweeping the banking world, happening faster than you can grab a fistful of 20s from the ATM. But to the average consumer, and even the above-average investor, it remains as mysterious as whatever lies behind that ATM screen.
Is Zero Trust the best safeguard for your systems?
Banking Exchange; Online; April 2017
Ransomware, malware, and phishing—executives within financial services have become all too familiar with these methods of cybercrime.
To combat cybercrime, banks must adopt a variety of strategies, ranging from the required security protocols set out by federal regulators to exploring new cybersecurity models. One innovative approach banks could begin to pursue is incorporating elements of a “Zero Trust” model into their security posture.
A Seamless Society Demands Omnichannel Banking
BankNews Learning Points; Online; April 2017
The digital evolution has brought new and uncharted challenges to financial institutions, namely keeping the consumer experience consistent across digital, mobile, ATM and in-branch channels. To help banks face these challenges, omnichannel banking has emerged as the solution.
CECL: Your Step-by-Step Guide to Compliance by 2020-21
The Arkansas Banker; Online; April 2017
Very soon, CECL will fundamentally change how the financial industry accounts for loan loss reserves. Currently, institutions can’t record expected losses until deemed “probable.” Because of this limitation, they were inadequately reserved before the 2008 financial crisis.
The following guide takes your institution through CECL implementation, one step at a time.