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  • Leveraging Customer Data through the Core

    BAI Banking Strategies; Online; April 2016

    One of the central problems banks face is that, despite the wealth of information available to them, there is still much they do not know about their customers. Understanding the importance of customer data is one thing; the next step is determining how to get the data and ways to leverage it.

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  • Top 5 Regulatory Compliance Concerns for 2016

    BankNews; Online, April 2016

    Without a doubt, mortgage-related regulations are one of banks’ greatest concerns currently, with TRID, HFIAA and HMDA all stirring the pot. However, regulations surrounding consumer protections, vendor management and BSA/AML aren’t going anywhere, and final word on the Current Expected Credit Loss (CECL) model is just around the corner.

    Here are the top 5 regulatory compliance concerns currently circulating in the financial industry.
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  • Retail Banking Tipping Points

    The Financial Brand; Online; March 2016

    What’s on the table for banks in 2016? A good bit on the to-do list are initiatives started last year, as the banking industry “doubles down” on implementing new technologies across all channels to better attract customers … particularly Millennials. 
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  • 10 Marketing Trends the Banking Industry Can’t Ignore

    The Financial Brand; Online; February 2016

    The most important objective for any successful financial marketer is to focus on improving the customer experience across channels and with every communication. Touchpoints such as mobile, video and social media continue to grow in importance, with the underlying need for improved data analytics being paramount.

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  • Skipping New Servers, Colo. Bank Goes Big in the Cloud

    Bank Technology News; Online; February 2016

    The Eastern Colorado Bank in Cheyenne Wells, Colo., has been dealing in the cloud for years, but an aging IT infrastructure pushed it to further outsource its business. The $350 million-asset bank recently moved much of its infrastructure onto CSI’s cloud solution, including its file, Citrix, print and Exchange servers as part of a business continuity plan.

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  • Core Conversion … Oh No!

    Banking Exchange; Online; February 2016

    The onset of new technologies has changed customer expectations, and lagging capabilities of legacy core banking systems are driving banks to consider the ultimate upgrade—complete core conversion.
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  • What are the Big Threats and Priorities in Banking for 2016?

    The Financial Brand; Online; January 2016

    What do financial executives say are their biggest threats, challenges and opportunities in 2016? An annual study from Computer Services Inc. (CSI) examines the priorities, initiatives and areas of focus that will define the strategies for community-based institutions in the coming year. The report includes survey data and industry-specific analysis on the issues commanding attention from banks and credit unions.
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  • The Changing Business of Cybersecurity

    WIB Technology & Security Digest; Online; December 2015

    Cybersecurity is one of the most pressing issues facing every bank. As the financial industry prepares for 2016, there are a few areas where community banks will see the most significant impact and an increased chance of risk.

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