News & Publications


In The Press

  • Life After EMV

    Bank News; Online; September 2017

    The switch to EMV marked a significant milestone against fraud, but the increased level of security primarily protects against in-person fraud and theft. Fraudsters are working diligently to outsmart payments technology, moving from point-of-sale fraud to a more vulnerable arena: card-not-present transactions.


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  • Crafting the Perfect Business Banking App: Piece By Piece

    Western Independent Bankers; Online; September 2017

    Small business owners demand the same capabilities from their mobile app as do their retail counterparts. Financial institutions must connect a seamless mobile experience to the intricacies of running a business.

    What does that look like? Let’s put it together, piece by piece.

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  • Grab Your Piece of the Digital Lending Pie

    Texas Bankers Association; Online; September 2017

    Digital lending, or the process of applying for a loan online or on a mobile device, is the next major growth opportunity for all financial institutions. In fact, digital lending is anticipated to blossom into a $30 billion industry by 2025.   

    The question becomes, then, how can community banks capitalize on the emergence of digital lending? 

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  • Held for ransom

    Independent Banker; Online; August 2017

    Increasingly savvy cybercriminals have come up with a new favorite plan of attack in the form of ransomware. And community banks may be even more in the crosshairs of these evolving online attackers than ever before.


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  • Bird’s Eye View of Risk

    Independent Banker; Online; July 2017

    At a time when community banks are fighting to reduce the regulatory mandates that are draining their resources, it would seem odd that many community banks are looking to embrace enterprise risk management (ERM) programs.

    But what exactly is ERM? According to Amber Goodrich, compliance strategist at full-service financial technology and regulatory compliance provider CSI, ERM is the tactical implementation of risk processes across all units of an institution.

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  • The Third Piece of the Branch Transformation Puzzle: Technology

    Western Banker; Online; July 2017

    It’s a bit of an understatement to say that the traditional bank branch is beginning to fall short on consumer expectations.

    For banks, a major cultural change is due in the form of branch transformation, the success of which lies with innovative shifts in three areas of branch infrastructure: staff, architecture, and banking technology that leads to a richer, more personalized customer experience while also expanding self-service options.

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  • Six Best Practices to Help Customers Achieve True Data Privacy; Online; July 2017

    With today’s constant news stream of ransomware threats, denial of service attacks and data breaches, data privacy is more of a concern than ever. But, what exactly do we mean by data privacy, and how can we convey its importance to customers? 

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  • Why You Should Pay Attention to New York’s 504 Rule

    WIB Compliance Digest; Online; July 2017

    All financial institutions should be intimately familiar with BSA/AML regulations. The problem is, the modern criminal is also aware, constantly inventing methods to circumnavigate the regulatory environment.

    The BSA 504 Rule, to put it lightly, “beefs up” current BSA/AML standards by including requirements of validation and personal liability by senior compliance officers. 

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