News & Publications

News

In The Press

  • Tech Pace Picks Up

    Banking Exchange; Online; December 2017

    "Fast follower" has a new meaning. Banks—and their vendor partners—increasingly see that it's no longer business as usual. 

    Read More
  • Dirty Money

    Independent Banker; Online; November 2017

    Criminals view community banks as easier targets for their money-laundering actives. What are the warning signs, and how can community banks protect themselves? 

    Read More
  • What Do Millennials Want from Your Bank's Mobile App?

    Texas Bankers Association; Online; November 2017

    Smartphones and tablets have ushered in a new era of mobile usability for financial institutions, with the millennial generation at the forefront. And although mobile banking is not strictly a millennial issue, millennials are arguably the most important mobile users today, because their preferences will ultimately form the foundation for future innovations.  
     

    Read More
  • 3 Key Strategies for Acquiring and Retaining Millennial Customers

    Bank News; Online; November 2017

    Today, understanding millennials’ complicated financial needs is a top priority for banks. But, how do they gain this kind of knowledge? 

    CSI, in partnership with The Center for Generational Kinetics, conducted a national study to learn about the habits, behaviors and needs of millennial banking customers. The results of this study offer an important step toward demystifying the path ahead for banking leadership where millennials (as well as baby boomers and Gen Xers) are concerned

    Read More
  • The Evolution of A Monster. How to Prepare For, Prevent and Respond to Ransomware

    Texas Banking; Online; October 2017

    Ransomware first arrived on the cybersecurity radar in 1989, disguised as a simple questionnaire sent to health researchers. Now, it is a true cybersecurity monster, costing infected organizations that choose to pay the ransom about $10,000 a pop. 

    Read More
  • Is Your Incident Response Plan Ready?

    Independent Banker; Online: September 2017

    As community banks come to grips with the new environment of data breaches, ransomware and other cyberattacks, developing a strategy for responding to these types of incidents has become a requirement. 

    Read More
  • Life After EMV

    Bank News; Online; September 2017

    The switch to EMV marked a significant milestone against fraud, but the increased level of security primarily protects against in-person fraud and theft. Fraudsters are working diligently to outsmart payments technology, moving from point-of-sale fraud to a more vulnerable arena: card-not-present transactions.

     

    Read More
  • Crafting the Perfect Business Banking App: Piece By Piece

    Western Independent Bankers; Online; September 2017

    Small business owners demand the same capabilities from their mobile app as do their retail counterparts. Financial institutions must connect a seamless mobile experience to the intricacies of running a business.

    What does that look like? Let’s put it together, piece by piece.

    Read More