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Pull off the Ultimate Branch Transformation

  • by Computer Services, Inc.
  • Feb 15, 2017

Technology has irrevocably altered the banking industry, leaving the traditional branch in its wake. How will your institution evolve to meet this challenge head on? Now is the time to decide. Check out this infographic to learn about the three essential elements institutions can combine to pull off the ultimate branch transformation.

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Man and Machine Take Giant Leap

  • by Computer Services, Inc.
  • Feb 08, 2017

One of the key business disrupters this century will be machine learning. The financial services industry has the potential to significantly benefit from this breakthrough, but first, bankers must do a bit of learning themselves about this emerging phenomenon.

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How to Protect Your Bank Against Termination Fees

  • by Computer Services, Inc.
  • Feb 02, 2017

Switching to a different core banking partner or technology vendor can be an incredibly stressful endeavor for financial institutions. With so many things to consider when contemplating a change, it’s easy to forget key details.

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Cybersecurity Q&A: Zero Trust, Ransomware and DDoS

  • by Computer Services, Inc.
  • Feb 01, 2017

Cybersecurity continues to dominate headlines, budgets and bankers’ attention. In today’s evolving business landscape, cybercriminals are working overtime to steal valuable data that can be sold, held for ransom or used to undermine an organization’s credibility.

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Omnichannel Banking Strategy an Important Pursuit in 2017

  • by Computer Services, Inc.
  • Jan 24, 2017

Each year, CSI assembles its Banking Priorities Study–a benchmarking survey in which banking executives from across the country share their thoughts on a range of topics. For the 2017 survey, more than 160 banking executives answered 10 questions on what they expect will be their greatest challenges, top opportunities and foremost concerns for the year ahead.

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3 Reasons to Switch to Teller Capture

  • by Computer Services, Inc.
  • Jan 19, 2017

CedarStone Bank in Lebanon, Tennessee, strives to implement technology that benefits both the bank and its customers. And because the bank sits in a very competitive market, it must set itself apart with effective technology and efficient service. That’s why when the bank set a goal to streamline its retail/deposit operations, they chose an automated transaction processing solution, Teller Capture.

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6 Compliance Themes That Will Impact 2017

  • by Keith Monson
  • Jan 11, 2017

While financial institutions should keep an eye on potential legislation changes, several other themes are sure to be top-of-mind for regulators, no matter what changes the new administration sets in motion. Is your institution ready for 2017?

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CSI’s Top 10 Blogs from 2016

  • by Computer Services, Inc.
  • Jan 04, 2017

It was a big year in the financial industry and for regulatory compliance. From updates to the FFIEC’s handbook to new trends in digital and in-branch banking, 2016 brought change to the way we do business with our vendors and even our customers. And CSI’s thought leaders had a lot to say about it.

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CFPB Prepaid Final Rule Spells More than Compliance

  • by Amber Goodrich
  • Dec 07, 2016

The Consumer Financial Protection Bureau’s (CFPB) Prepaid Final Rule adds significant compliance requirements to prepaid products that will be especially cumbersome for non-bank issuers unfamiliar with Regulation E and Regulation Z.

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Take It from a Pro: Fraud Anomaly Detection FAQ

  • by Jonathan Ferguson
  • Dec 01, 2016

As fraudsters grow increasingly more sophisticated, reports of cybersecurity attacks and bank fraud are on the rise. To protect vulnerable customer data and bank assets, financial institutions have developed a variety of techniques for monitoring fraudulent money movement within online banking. But, the days of pouring through manual reports for anomalous customer behaviors are falling to the wayside, making way for more advanced anomaly detection techniques, like automated fraud detection software.