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What’s Next for the CFPB?

  • by Keith Monson
  • Nov 27, 2017

Richard Cordray has stepped down as director of the Consumer Financial Protection Bureau (CFPB), ending his term eight months early. So what's next for the bureau?

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Don’t Miss A Step When Screening For PEPs

  • by Amber Goodrich
  • Nov 16, 2017

In today’s dynamic digital space, Know Your Customer (KYC) protocols are the backbone of an organization’s risk assessment. And at the core of KYC practices, politically exposed person (PEP) screening emerges as an essential element.

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5 Challenges of Sharing Consumer Data

  • by Amber Goodrich
  • Nov 08, 2017

The Consumer Financial Protection Bureau’s (CFPB) recently published Consumer Protection Principles on consumer-authorized financial data sharing and aggregation represent ideal conditions for consumers, but making these conditions a reality will require significant coordination from all involved parties.

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Instant Card Issuance = Instant Gratification

  • by Eri Gjergji
  • Nov 02, 2017

To some, a debit card is a perfectly ordinary piece of rectangular plastic. To others, however, there is something unequivocally exciting about holding a brand new debit card; it provides a sense of freedom and empowerment. This one moment, though brief, has the potential to change a customer’s outlook on their financial institution forever—if it can provide it to them.


Don’t Overlook These 2 Challenges for a Successful Sanctions Screening Process

  • by Computer Services, Inc.
  • Oct 26, 2017

Regulatory bodies update their watch lists quite frequently. Each update adds or removes prohibited parties to the list—and additional risk for businesses that don’t update and rescreen their clients and vendors in a timely manner. Here are the two top challenges your company could face when attempting to keep sanctions screening processes updated and relevant—as well as ways you can rise to meet them.


Video: Managed Services—Enhanced and Simplified with CSI

  • by Computer Services, Inc.
  • Oct 19, 2017

Cornerstone National Bank and Trust Company in Palatine, Illinois, had a challenge: its IT enterprise was managed by two separate vendors. Check out the video to see how CSI enhanced and simplified managed services for Cornerstone.

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Incident Response Plan Is Key to Surviving Cyberattack

  • by Steve Sanders
  • Oct 11, 2017

The consensus among security experts is the growing inevitability that every organization will experience a cyberattack, and likely sooner rather than later. Limiting the attack’s damage requires immediate action now (before the incident) and later (after the incident).

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Firewall Security 101

  • by Shawn Eftink
  • Oct 05, 2017

High profile cybercrimes are dominating the headlines this year: the Equifax breach, WannaCry, Petya, etc. The frightening diversity and sophistication of these immense cyberattacks have left pressing questions on how best to quell them. But where do financial institutions even begin? The best place to start is with one simple question: is your institution’s firewall security up to snuff?


3 Components of A Truly Integrated CRM

  • by Shanda Purcell
  • Sep 28, 2017

What exactly does it mean for a CRM to be integrated? Here lies the true question—and ultimately, the confusion—surrounding many major CRM providers. Distinguishing “soft” claims of integration from the real deal can be a challenge. So, we’ve provided a list of attributes only truly integrated CRMs possess, which you can literally take to the bank.

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The 4 Major Challenges of Real-Time Sanctions Screening

  • by Rosalie Griebel
  • Sep 21, 2017

To remain competitive in today’s fast-paced economy, organizations face significant challenges, many of which are interconnected. In terms of compliance and risk management, companies must have not only the capacity to accurately identify customers and vendors, but also the ability to quickly process transactions for goods and services while minimizing the risk of running afoul of numerous rules and regulations that sometimes accompany such transactions.