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Fintech Focus

Should banks offer treasury services for free? Why is the Bank Secrecy Act such a problem for community banks? Join CSI's Andy Goldstein and Laura Sewell as they discuss the latest fintech trends and topics with banking executives, industry experts and thought leaders.

You can listen to each episode here, or subscribe to Fintech Focus wherever you get your podcasts.


Ep. 15: The Fine Art of Customer Acquisition

We spoke to 220 banking executives for our Banking Priorities 2019 study, and 71% of respondents said new customer acquisition will be a major tactic toward reaching their revenue goals this year. So how are banks stepping up their acquisition games in 2019? We discuss with two people who deal with customer acquisition on a daily basis.

Guests

  • Valerie Woodrum, vice president, retail operations and process improvement manager, Illinois National Bank
  • Laura Ryan, product manager, CSI