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Fintech Focus

Should banks offer treasury services for free? Why is the Bank Secrecy Act such a problem for community banks? Join CSI's Andy Goldstein and Laura Sewell as they discuss the latest fintech trends and topics with banking executives, industry experts and thought leaders.

You can listen to each episode here, or subscribe to Fintech Focus wherever you get your podcasts.


Ep. 6: The Do's and Don'ts of Crisis Management

Despite thorough planning and exhaustive preparedness, things can happen spontaneously at a financial institution that are beyond control. So what's the best way to handle a crisis? We ask an experienced crisis management professional about what to do (and what not to do) when a crisis hits.

Guests

  • David Jones, vice president, William Mills Agency
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