CSI White Papers
Financial technology and compliance regulations are constantly changing. As thought leaders, our team of experts believes in sharing industry knowledge to keep our customers and peers informed and ahead of the competition. And our white papers cover the most pressing topics facing financial institutions and other industries we serve today.
Read our white papers to learn more:
The Financial Accounting Standards Board’s (FASB) Current Expected Credit Loss (CECL) approach to the Allowance for Loan and Lease Losses (ALLL) goes into effect in 2020 or 2021, depending on registration type. Experts are advising financial institutions to start planning for the new approach immediately. This white paper is a multi-year plan that will guide your institution through CECL implementation, one step at a time.
In our increasingly digital world, where components of our daily routines are immediately accessible and inherently linked, it’s crucial for financial institutions to embrace that concept in their products and services. The vehicle? Omnichannel banking. This white paper outlines the challenges banks face in implementing omnichannel strategies that meet the growing expectations of a savvy and demanding public, and offers insight into trends that can help those strategies succeed.
Digital banking affords financial institutions unprecedented opportunities to strengthen customer reach and loyalty by providing them the most relevant, up-to-date banking experience available. This white paper provides an overview of digital banking trends; elements needed to achieve a thriving on-the-go experience; and how the right technology partner can deliver a unified, front-to-back architecture.
Consumer behavior and emerging technology are both driving rapid change in today’s banking industry. For financial institutions to succeed, they have to skillfully marry tech strategy with customer experience. CSI and Harris Poll recently surveyed more than 2,000 U.S. consumers to better understand their banking habits and preferences. Download this white paper for consumers’ feedback on EMV, digital banking and other technologies.
From Apple Pay to Walmart Pay, the financial industry has been inundated with a barrage of digital—or mobile proximity—payment options, presenting both growth opportunities and new challenges for traditional banks. In this white paper, we’ll break down the different types of digital payments available to consumers, and offer practical advice for bankers on capturing interchange income from these options.
Under significant market pressure to boost profitability, banks must increase their wallet share with existing customers and attract more new customers, all in an environment of increasing competition and decreasing resources. That dilemma is old news, but the answer is anything but—in fact, it’s transformative. This white paper demonstrates how the latest generation customer relationship management (CRM) solutions instinctively pinpoint customer channel preferences and proactively anticipate individual customer product and service needs.