Managed Services Solutions
Technology Trends | Regulatory Updates | Best Practices
Staying on top of financial services technology trends keeps your bank competitive. Using a trusted and cost-effective managed services provider like CSI keeps you profitable. At CSI Managed Services, it’s our job to keep your business growing, all while adhering to regulatory compliance, risk management and information security.
As a managed services provider, CSI offers secure IT resources that take the complexity out of banking technology, so you can focus on providing customer satisfaction in your day-to-day business transactions.
While some financial technology partners require you to buy cookie-cutter services, our flexible service model maximizes your financial institution’s IT managed services so that you can focus on more strategic initiatives.
CSI offers three suites of services:
With CSI's hosted cloud banking services, you get secure technology hosting that is efficient, scalable and redundant. Plus, our cloud services are customized to fit the needs of your bank.
CSI's banking information security management system provides managed security services for banks and credit unions that prevent and defend against attacks to create secure, compliant IT environments.
Our banking IT systems deliver reliable, on-demand, 24x7 support for your institution's applications, processes and technology systems so you can focus on banking—not IT.
With CSI Managed Services, you will not only achieve the scale and performance your institution needs to compete, but also acquire the 24x7 support that ensures your systems continuously perform at optimum levels.
Our technology is simply better. Built on more than five decades of experience, our managed services for the banking industry give you safe, scalable resources. Plus, our financial industry experts understand different institutions have different bank systems and technology needs. You can either utilize your own team or a customized, fully outsourced model.
As one of the largest, most trusted managed services providers in the financial industry, you can depend on CSI to optimize your institution's IT performance, streamline expenses, boost security and give your organization a competitive edge—and we have the credentials to prove it.
With CSI, we have a partner that supports both our bank and our customers 24/7. We feel this is an invaluable partnership that enhances our ability to better serve our customers and gives us card-fraud strategies that mitigate our financial and reputational risk.
Director of Deposit Operations
Without the coordinated efforts of Card Sentry and our staff, we would be much less successful in keeping our losses to a minimum.
… The big differentiator for CSI (is) the support expertise that’s included in SmartRisk IQ. We get to work with former bankers who have been where we’ve been.
President and CEO
In launching the program, the intelligent content embedded in the (CSI ERM) software saved me weeks, if not months, of research time.
President and CEO
When we migrated to NuPoint®, we eliminated our backup challenges and our staffing difficulties.
The Blue Grass Valley Bank,
CSI has been very responsive and detailed in their commentary. I am particularly pleased with the reporting format, which gives readers a clear understanding with the right amount of detail.
First Entertainment Credit Union,
As a long-time community-based institution, we faced the perception of not being as tech-savvy as our larger competitors. But our Virtual Branch gives customers—both current and new—access to the latest banking technologies available through CSI that are all integrated in a forward-thinking experience.
Citizens National Bank of Cheboygan,
Virtual Branch Manager
CSI recognizes the direction of the industry and talks about helping banks capitalize on the digital revolution. The key to success for any bank is working with a provider that has both a commitment to service and a vision for the future—and we have that with CSI.
CSI’s history and audit reviews are sterling. What’s more, their leadership and financial strength, in turn, give us added confidence in our ability to safeguard our bank and its customers.
CSI listens to us, and they are a good partner. They are also quick to respond and work with us to get issues solved.