Hosted Voice

Ready to Modernize Your Communication Platform with a Hosted Phone System?

Unlike traditional phone systems, cloud-hosted voice systems offer significant savings and expanded features for financial institutions, including increased flexibility, scalability and security.

Support Flexibility for Your Workforce with CSI Hosted Voice

Today’s business environment demands flexibility to support in-office, remote and hybrid employees, and customers require stronger integration between voice and collaboration platforms. CSI Hosted Voice—a modern phone system hosted in the cloud—enables your institution to connect employees and support customers from any location, at any time.


Fully Managed by CSI
Fully Managed by CSI
Audit and Security Protections
Audit and Security Protections
Voice-to-Text Transcription
Voice-to-Text Transcription
Instant Messaging and SMS
Instant Messaging and SMS

What is a Hosted Phone System?

Leveraging a hosted voice system means your institution will no longer need dedicated, expensive voice circuits or other onsite hardware and software, as the system will be stored and managed in the cloud. Instead, you can rely on a Software-as-a-Service solution that supports onsite and remote users with internal and external communication capabilities, including options for desktop phones, software-based phones and mobile applications.

Hosted voice systems also offer features that traditional systems may not support, including voicemail with email integration and Google transcription, Microsoft Teams integration, call center capabilities and more. Your users can use the device of their choice, such as Voice over Internet Protocol (VoIP), analog phone, softphone or mobile app. To further enhance communication, hosted voice provides a multi-party conferencing bridge with options for full video conferencing.

Transform Your Communications with Hosted Voice

CSI Hosted Voice is fully managed by CSI, eliminating the need for onsite staff and ensuring continuous availability and connectivity during a power outage or other unplanned event. Modernizing your phone service with a hosted voice system delivers a variety of benefits, including:

  • Audit and security protections like end-to-end encryption and call archiving
  • Seamless connectivity between branches or locations
  • Eliminating the need to manage vulnerabilities in aging systems
  • Ability to easily add or remove services as needed

I am very pro CSI! For me it stems from the 2007 Customer Conference I attended in Indy. When the founder of the company sits down at your table to eat lunch and knows where your little bank is located and knows so much about what’s going on in his company, it truly leaves a lasting impression! I will never forget that.

Rachel Keller
Preferred Bank
Assistant Vice President

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Are you looking for the edge to outperform the competition? CSI is a full-service technology and compliance partner.

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