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Case Studies

At CSI, we believe that our customers serve as our best references. Whether we’re providing regulatory compliance solutions, bank core processing systems or other technology solutions, when it comes to the impact we can make on your business, we want to celebrate those successes.

Check out our case studies and get a glimpse at how customers just like you benefit from our financial technology solutions and additional services.


Customer:
Infinity Bank
Solution:
Managed Services
Challenge:
Infinity Bank, a de novo in Santa Ana, California, needed efficient and reliable IT solutions to ensure a smooth launch and a successful future.

Learn how Infinity Bank depended on CSI’s Managed Services to become only the ninth new bank in the United States to open in 10 years.


Customer:
Consumers National Bank
Solution:
NuPoint®, Digital Banking
Challenge:
Consumers National Bank in Minerva, Ohio, was looking for a technology partner who could help increase efficiency, lower IT risk and provide a seamless customer experience.

Learn how Consumers National Bank grew assets more than 120 percent, while increasing the number of full-time employees by only 15 percent, over a 10-year period through its partnership with CSI.


Customer:
Global Communities
Solution:
WatchDOG® Elite
Challenge:
Global Communities, a non-profit organization, operates in more than 20 countries and needed to streamline compliance with OFAC regulations and improve efficiency. 

Learn how Global Communities reduced manual processing by 75 percent for its employees.


Customer:
City National Bank of Colorado City
Solution:

Meridian.NET

Challenge:

City National Bank, operating in a rapidly growing community, needed technology solutions that could scale with its growth and customers’ expectations.

Learn how City National Bank grew assets 136 percent over a five-year period through its partnership with CSI.


Customer:
Paducah Bank
Solution:
Treasury Management
Challenge:
Paducah Bank in Paducah, Kentucky, needed solutions to increase revenue and enhance customer relationships beyond the walls of their branches.

Learn how Paducah Bank leverages CSI’s Treasury Management services to tap into additional revenue streams and forge new customer relationships outside of the community.


Customer:
First United National (FUN) Bank
Solution:
Managed Services
Challenge:
FUN Bank in Fryburg, Pennsylvania, needed solutions to help ease the burden of managing its network and security responsibilities.

Learn how FUN Bank, with only one dedicated IT staff member, leverages CSI’s Managed Services to gain an edge in the performance, security and monitoring of its firewall, network devices and VMware environments.


Customer:
Blue Cross Blue Shield Nebraska / Premera Blue Cross
Solution:
WatchDOG® Elite 
Challenge:
Health insurance companies must screen against numerous sanctions lists that are updated frequently. And they must also provide proof to regulators that compliance programs are being managed effectively and efficiently.

Learn how these health insurance companies enhanced their sanctions screening programs, reducing time spent reviewing false positives by several days, with WatchDOG Elite. 


Customer:
Legence Bank
Solution:
NuPoint©, CSI CRM©, Mobile Banking, Internet Banking
Challenge:
Legence Bank in Eldorado, Illinois, needed solutions to help nurture customer relationships outside of its seven branches.

Learn how Legence Bank, a long-time CSI customer that’s been in business for more than 100 years, leverages innovative CSI solutions, including CSI CRM, Internet Banking and Mobile Banking, to serve its expanding list of customers. 


Customer:
HomeStreet Bank
Solution:
WatchDOG® Elite
Challenge:

HomeStreet Bank in Seattle, Washington, needed to expand its watch list screening program and compliance reporting capabilities. 

Learn how HomeStreet, a WatchDOG® Pro customer, quickly upgraded to WatchDOG Elite to gain additional functionality, improve efficiency and ensure compliance with Regulation O and Section 314 of the USA PATRIOT Act. 

Customer:
Home Bank - Digital Banking
Solution:
NuPoint©, Mobile Banking, Internet Banking
Challenge:

After converting to NuPoint, CSI’s core processing solution, Home Bank in Martinsville, Indiana, experienced a surge in customer demand for digital banking. 

Learn how the bank built a successful digital banking initiative using CSI’s Internet Banking and Mobile Banking solutions.