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Get a glimpse into the unforgettable moments from CX25!
Take the Next Step in Banking Innovation
Catch the best moments from CX25 and discover how our solutions can drive your success.
Banking on Community: Live at CX25
In this live episode of Banking on Community, Bankers Helping Bankers take over the CX25 loveseat for a candid, fast-moving look at where community banking goes next.
Tune in to hear how Matthew Smith and Tanner Mayo are helping community banks not just survive, but thrive, through innovation, collaboration, and a whole new way of thinking. You might be surprised by what the future holds for community banks—listen in and don’t get left behind!
Forget the one-size-fits-all myth. On this episode of Banking on Community live from CX25, generational researcher Jason Dorsey shows why Boomers still prize crisp $20 bills, why Gen Z won’t wait in a support queue, and how Millennials’ “delayed adulthood” reshapes borrowing and saving. You’ll hear:
- the life events that hard-wired each cohort’s money mindset
- why “mobile-first” messaging misses the mark—and which words to use instead
- practical tweaks that let community banks stay high-tech and human
Tune in and learn how four generations really bank, and how you can serve them all.
Ever wonder why fraud keeps getting smarter—and harder to stop? In this episode, recorded live at CSI’s CX25 conference, Adwait Joshi—CEO and founder of DataSeers—pulls back the curtain on today’s toughest fraud and AML headaches.
From missing data to misunderstood intent, he breaks down why traditional systems are falling short and what needs to change. If you’re in fintech, banking, or just curious about outsmarting financial crime, this episode delivers the real talk and actionable insights you can’t afford to miss.
Tired of clunky banking apps and wondering why big fintechs keep winning? Live from CX25, digital banking veteran Emmett Higdon—Director of Digital Banking at Javelin Strategy & Research—reveals why: most FIs never climb past the first rung of the digital-maturity ladder.
With 30 years in the financial game, he dives into the evolution of digital banking, the power of embedded solutions, and what it really takes to create mobile experiences people actually want to use. Tune in and see what banks and credit unions are getting wrong about digital banking—and how they can turn things around.
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