Managed Services

Managed Technology for Modern Banking

Reduce operational burden with managed IT and advisory services designed to help community financial institutions strengthen security and help navigate evolving regulatory expectations.

Community Financial Institutions Are Being Asked to Do More Than Ever

Managing today’s technology environment takes more than keeping systems running. Internal IT teams are balancing cybersecurity, infrastructure modernization and evolving regulatory expectations while supporting the day-to-day technology needs of the institution. As those demands continue to grow, finding time for strategic initiatives becomes increasingly difficult.

Proactive protection with personalized service

Keep Critical Systems Running

Keeping technology running smoothly takes more than responding when something goes wrong. As infrastructure grows more complex and internal IT teams are asked to do more with the same resources, a proactive approach becomes essential. CSI Managed IT Infrastructure helps financial institutions maintain a secure, reliable technology environment through ongoing management, continuous monitoring and expertise built around the needs of community banking.

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24/7 Monitoring and Protection

Cyber threats aren’t slowing down, and neither are the expectations placed on financial institutions. Keeping pace requires more than reacting to alerts, it takes continuous monitoring combined with the right expertise. CSI Managed Cybersecurity helps identify threats earlier ensuring your institution’s has around-the-clock protection.

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Maintain Operations Through Reliable Backup and Recovery

Technology disruptions happen, but they don’t have to bring your institution to a halt. A strong business resiliency strategy helps minimize downtime helping your institution recover quickly when the unexpected happens. CSI helps support business continuity with backup and recovery solutions that keep critical systems available and banking operations moving.

Empower Employees with Reliable IT Support

Supporting employees goes beyond fixing technology issues as they happen. As applications and user needs continue to grow, internal IT teams need a more efficient way to resolve issues quickly. CSI provides responsive end-user support that improves productivity and free’s up internal teams to focus on strategic priorities.

Lead with a Stronger IT Strategy

Technology is constantly evolving, but every institution has different priorities, resources and goals. Whether planning for what’s next or evaluating today’s technology investments, CSI helps provide the guidance needed to make informed decisions with confidence.

“The experience that I’ve had with CSI has been nothing but exceptional.”

Zechary Klindt
Americana Community Bank
Digital Solutions Director

They stay on top of it. CSI stays on top of it, I feel like you’re helping me to lead in the environment we are currently in and that in a part is due to their managed services.

Deb Kennedy
First National Bank & Trust
SVP & COO

That team with Managed Services has continued to stick right there with us. They’re dedicated to making sure we’re fully utilizing and getting the most out of the service you provide.

Chris Cook
Farmers Bank & Trust
VP & CAO

Managed IT & Cybersecurity: Peace of Mind for Community Banks

Hear how community bank leaders partnered with CSI Managed Services to reduce the burden of IT management and gain the peace of mind that comes from having a trusted technology partner by their side. 

Frequently Asked Questions

Managed cybersecurity services are delivered by an external provider, such as an MSP or MSSP. These services provide a holistic approach to cybersecurity by delivering internal protections, defending your perimeter and safeguarding your endpoint devices. This approach also provides your staff with alerts from industry experts and certified professionals for around-the-clock monitoring of your systems.

CSI’s cybersecurity monitoring tools provide visibility into your institution’s entire network and detect suspicious activity—including unusual login attempts, data exfiltration, malware and more—in real time. This allows our security team to efficiently respond and remediate threats.

When leveraging managed IT services, organizations partner with a third-party provider—often an MSP—to monitor and manage their IT infrastructure, including networks, applications and systems. These services also include automated backups, disaster recovery and customer support.

CSI’s suite of managed IT services allows your institution to strategically optimize your infrastructure, enhance system performance and eliminate risks that may disrupt your success.

Information technology (IT) security deals with protecting your organization from all threats, both internal and external. This includes safeguarding data and managing physical security. As a subset of IT security, cybersecurity focuses on digital threats and protecting your organization’s systems and devices from unauthorized access. 

Building a secure, compliant IT infrastructure isn’t a feat many institutions can undertake on their own. That’s why many institutions choose to partner with an MSP to leverage their technology and expertise. By partnering with CSI for managed IT services, your institution can experience a variety of benefits, including:

  • Customized services: Deploy only the IT services your institution needs.
  • Scalability: Increase or decrease resources to your environment as needed.
  • Cost efficiencies: Pay for the services you use without a large upfront investment in hardware.
  • Business continuity: Minimize risk of downtime with available infrastructure and support.
  • Access to experts: Leverage a deep bench of knowledge from our seasoned experts.

An advisory services provider works with institutions to deliver expertiserecommendations or solutions to specific business challenges, including IT- or IS-related issues. Advisory services providers employ experts in their respective fields, so institutions can reap the benefits of their deep bench of knowledge without investing in full-time employees. 

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Are you looking for the edge to outperform the competition? CSI is a full-service technology and compliance partner.

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