Podcast  |  Nov. 13, 2020

Ep. 28: COVID-19 and the Acceleration of Digital Communication

The COVID-19 pandemic has accelerated the urgency for financial institutions to adopt digital communication tools. As institutions optimize digital channels to connect with customers, how can they strike a balance between digital communication and human interaction? We discuss with a senior vice president at Revation Systems, a provider of secure digital communications software.

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