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Fintech Focus

Should banks offer treasury services for free? Why is the Bank Secrecy Act such a problem for community banks? Join CSI's Andy Goldstein and Laura Sewell as they discuss the latest fintech trends and topics with banking executives, industry experts and thought leaders.

You can listen to each episode here, or subscribe to Fintech Focus wherever you get your podcasts.


Ep. 26: The 4 Value Props of APIs

Application Programming Interfaces (APIs) and open banking have made industry headlines for quite some time. But how can APIs transform your financial institution?


Ep. 25: Is a Digital Branch Right for You?

As banking customers get younger and technology becomes more advanced, it’s no surprise that bank branches aren’t getting as much traffic as they once did. So, is it the right time for your bank to launch a digital branch?


Ep. 24: How Payments Changed in 2019

When it comes to payments, 2019 has been the year of the megadeal. Now that the dust has settled, how have three huge deals shaped the future of the payments landscape?


Ep. 23: When Smart Cars Attack

It’s no secret that email is the number one vector for both malware and phishing distribution. But could we be facing bigger threats from our watches, cars and refrigerators?


Ep. 22: Don't Click on That!

In this episode recorded live at CX19, we discuss financial institutions’ growing need to implement solid cybersecurity education and awareness training for employees. But how to get started?


Ep. 21: Marijuana Banking Gains Serious Traction

On September 25, the House of Representatives passed the Secure and Fair Enforcement (SAFE) Banking Act, which aims to provide a safe harbor for financial institutions who wish to work with legal marijuana-related businesses. So, what does this mean for the future of marijuana banking?


Ep. 20: Have You Had "The Talk" with Your Customers?

According to our recent consumer cybersecurity poll, 74% of respondents said they would likely participate in a cybersecurity awareness program if their financial institution offered one. So, what are you doing to educate your customers on cybersecurity?


Ep. 19: Contactless EMV Is Everywhere We Want to Be

In the previous episode of this show, we discussed why the U.S. is behind the rest of the world in implementing contactless EMV payments. But things are starting to change. So, what are payments companies doing to help fuel the nationwide contactless EMV movement?


Ep. 18: What’s the ETA of Contactless EMV?

According to stats from Visa, less than one percent of face-to-face transactions in this country are contactless EMV payments, which is far behind the rest of the world. But is the U.S. ready to catch up?


Ep. 17: A Special CX19 Announcement!

Andy and Laura, your intrepid Fintech Focus hosts, have a quick announcement regarding CSI Customer Experience 2019 in Chicago.