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Customer Story

Taking a Proactive Approach against Card Fraud

Challenge:

Home Bank previously used a card-mitigation service that required it to implement its own rules and monitor its own transactions. Despite the service, the bank was still spending significant time mitigating card fraud and managing fraud resolution.

Learn how Home Bank has reduced fraud losses to 65 percent lower than the industry average by using such strategies as real-time denials, card on/off in its mobile banking app and customer education. 

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