Board of Directors
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Our Board of Directors

Elected by our shareholders, the CSI board of directors stands behind our timeless business model of superior customer service and product innovation.

Read the bios below to learn more about the CSI board of directors' unique experiences and commitment to creating value for our customers, employees and shareholders.

Meet Our Board of Directors

CEO Steve Powless serves as the board chairman. He joined CSI in 1987 as vice president of corporate development. Prior to joining CSI, Steve worked nine years in the Financial Services Division of the Unisys Corporation. In 1989, Steve became executive vice president of CSI, and in 1992, he was appointed to the CSI Board of Directors. In May 1993, Steve was named president and chief operating officer of CSI. In August 1999, Steve was named CEO of CSI, only the second person in the history of the company to hold that position. Steve is a past president and director for the Association for Financial Technology (AFT), a graduate of Leadership Paducah, Leadership Kentucky and Murray State University. Steve also is chairman of the Baptist Health Paducah Administrative Board of Directors.

Dana Bowers was elected to the CSI Board of Directors in 2019. With more than 30 years of expertise in launching and leading fintech companies, she brings a depth of leadership experience in payments, strategic planning, business development, revenue generation and product development. Dana currently serves as chief solution architect for Venminder, Inc., a leading provider of software and due diligence services for managing compliance with third-party vendors. Previously, she founded and served 10 years as chief executive officer of iPay Technologies, which provides bill payment services within the financial services industry. Dana was named an Ernst and Young Entrepreneur of the Year in its technology category in 2009, and she was inducted into the Kentucky Entrepreneur Hall of Fame in 2010. She also currently sits on the board for the University of Louisville College of Business and previously served as a judge for the Ernst and Young Entrepreneur of the Year Awards.

A 25-year Wall Street veteran, Michael Carter currently serves as managing director and head of Technology Investment Banking for RBC. Prior to joining RBC, he was a managing director at both Barclays Capital and Lehman Brothers. In addition to his professional experience, Mr. Carter is a board of director of the New York City Foundation for Computer Science Education, an honorary board of director of Spelman College, as well as a member of the Arts & Sciences Advisory Board for Washington University in St. Louis, the National Academy Foundation STEM Advisory Committee and the Executive Leadership Council. Mr. Carter is a Coro Foundation Fellow alumnus, and he holds an MBA from Harvard Business School and a bachelor’s degree from Washington University in St. Louis.

Elected to the board in March 2007, Basil Drossos is chairman of the Audit Committee and a member of the CSI Profit Sharing Committee. He most recently served as an executive director of global purchasing for General Motors Corporation. After joining GM in 1979, Basil held leadership positions in general management, sales and marketing, manufacturing, purchasing and finance within GM's Latin American, European and Asian regions. He has served as a member of GM's Latin American and Asia Pacific Strategy Boards. In 2002, he was named executive vice president and representative director of Isuzu Motors Ltd. in Tokyo, Japan. Prior to GM, Basil worked for Chrysler in Detroit, Michigan, and Lima, Peru. His career began in commercial banking at the Central Trust Company in Cincinnati, Ohio.

Elected to the board in February 2003, Bruce Gall serves as chairman of the CSI Profit Sharing and Risk committees. He is CEO of Dornoch Management Corporation in La Quinta, California, and Chairman and CEO of Fed Reporter, Inc., a provider of Call Report preparation software for the banking industry. Bruce founded Distributed Planning Systems Corporation (DPSC), developing systems for the banking industry that automated financial institutions' compliance with government reporting requirements. He is a graduate of Sir George Williams University, Montreal, Canada, and Ivey School of Business, London, Canada.

Terrance (Terry) Haas was elected to the CSI Board of Directors in 2012 and serves on the CSI Audit and Risk committees. A successful business executive with more than 20 years of leadership experience, Terry currently serves as chief executive officer of the Harvard Drug Group, where he has been responsible for leading the successful execution of business strategies that drive revenue growth for the company. His previous leadership roles include executive vice president and chief integration officer for AmerisourceBergen, a Fortune 50 corporation. Terry also served as president of AmerisourceBergen Drug Crop., where he assumed full profit and loss (P&L) responsibility for the largest division of the parent corporation. He holds a bachelor’s degree in finance and marketing from St. Louis University and an MBA from the University of Notre Dame.


Kristin Rudolph Muhlner was elected to CSI’s Board of Directors in 2017. With more than 20 years of experience in leading high-growth technology organizations, Kristin possesses a diverse background in executive management, business operations, customer experience, product strategy and revenue generation. She also is a recognized leader in enterprise software and cloud technologies, having held key leadership positions with such companies as Sprinklr, newBrandAnalytics, RollStream, webMethods, Deloitte Consulting and Accenture (formerly Andersen Consulting). Throughout her career, Kristin has provided strategic leadership in a variety of roles, including chief executive officer, chief marketing officer and executive vice president of revenue, and she has worked with such major brands as Hyatt, Kohl’s and McDonald’s.

A member of the CSI Board of Directors since 1999, David Paxton is chairman of the CSI Executive and Compensation committees. David currently serves as president and CEO of Paxton Media Group, Paducah, Kentucky. His past positions include Morgan Stanley & Co., Inc. (Chicago and New York) and J.J. B. Hilliard, W.L. Lyons, Inc. David is a graduate of Harvard College and the Stanford University Graduate School of Business.

A CSI board member since 2001, Robert Walker is the Lead Independent Director and serves on the CSI Executive, Compensation and Audit committees. He is former senior vice president and CFO of Western & Southern Financial Group, Cincinnati, Ohio. An attorney, he also served as CFO for National Data Corporation and senior vice president and CFO for Providian Corporation. Prior to that, Robert served as vice president and general counsel for Providian Corporation and tax counsel for The Mead Corporation. He is a graduate of Transylvania University where he also previously served on the board of trustees. He currently serves as the board chair for Tri-Health, a major hospital and physician organization in Cincinnati employing 11,000. He is a graduate of the University of Kentucky College of Law.

John A. Williams serves as chairman emeritus of the board. He graduated from the University of Kentucky in 1962, earning a Bachelor of Science, with majors in accounting and economics. John then practiced accounting and management consulting with Arthur Andersen & Co. in St. Louis. From 1963-65, as a UK ROTC graduate, he served in the U.S. Army Signal Corps, directing development of experimental data processing systems at 7th Army Headquarters in Germany. In 1965, he served as the founding CEO in the creation of Computer Services, Inc. (CSI), headquartered in Paducah, Kentucky, becoming president in 1968 and chairman in 1979.

Over the years, John has been intensely involved with community, state and national organizations. He has served Burroughs Computer Users Group (president); Association for Financial Technology (president); Four Rivers Boy Scout Council (president); Scoutmaster, and Webelos leader; Area Six (KY/TN) Boy Scouts (president); Southeast Regional Board Boy Scouts (director); National Museum Board Boy Scouts (director); National Eagle Bound program (creator); Paducah Area Chamber of Commerce (president); Kentucky Chamber of Commerce (vice president); Federal Reserve-Louisville (chair); and Carson Four Rivers Performing Arts Center (chair). John also served as a lecturer in banking schools at UK, LSU, Nebraska, and Georgia, and as a faculty member at the Paducah Community College.

For Kentucky, John has served on several state commissions, including: Science and Technology; Economic Development; Unemployment Insurance; Career Ladder Education; Tax Reform Commission; Transition for Governor Fletcher for Finance and Revenue Cabinets; Kentuckians for Excellence in Education Task Force; Kentucky State Board of Elementary and Secondary Education; the Higher Education Study Task Force; and Chair of the Leadership Institute for School Principals.

John has been presented the Silver Antelope from Boy Scouts of America. Murray State University has honored John by naming its annual Telecommunications System Management Entrepreneurship Award the John A. Williams Entrepreneurship Award. He has also received the Lifetime Achievement Award from Murray State, and received an Honorary Doctorate in Business & Technology in 2017 for service over five decades including design input on two degree programs. John was named a Paducah Chamber of Commerce Citizen of the Year in 2004, and in 2009, he received the Summit Award for leadership in education and Impact Poverty; John has also received the Technology Leadership Award as outstanding technology leader in Kentucky from the Governor. He is recognized in the Paducah Tilghman High School Hall of Fame, the UK Gatton Business School Hall of Fame, and the Kentucky Entrepreneurship Hall of Fame. Leadership Kentucky presented John their fourteenth Flamethrower Award in 2015.

John is married to Vivian Gray Williams, and they have three sons, John, Jr., Kevin, and Brett; three daughters-in-law; eight grandchildren, and two great grandchildren.

A CSI employee since June 1992, Tammy Souder is the Secretary to the Board, and she was named corporate secretary in 1998 and vice president of corporate administration in July 2005. She also serves as administrative assistant to CSI CEO Steven A. Powless. She has an associate degree in business management from Paducah Community College.